Ban Appeals

Can I appeal a ban?

As a general rule, bans are final and not subject to appeal. All actions are taken based on evidence and in line with our rules to keep the game fair and safe for everyone.

❗ When can I contact support?

If you strongly believe your ban was issued in error, you can contact support for a review.

Please note:

• Appeals are only considered in exceptional cases

• Disagreement with a decision is not a valid reason for appeal

• Repeated tickets about the same ban may not receive a response

📝 What to include

If you choose to submit a request, include:

• Your account name

• The reason shown for the ban (if available)

• Any relevant details or context that may help us review the case

⏳ What happens next?

Our team will review your request, but due to volume, responses are not guaranteed and decisions may not be overturned.

⚠ Important

To protect player privacy and the integrity of our systems, we do not share detailed evidence or internal processes related to bans.

We appreciate your understanding.