Not Receiving Account Confirmation Email

What’s happening?

If you’ve created an account but haven’t received your confirmation email yet — don’t worry, this can sometimes take a little time depending on demand and email providers.

🔒 Your name is safe

Once you start the account creation process:

👉 Your chosen account name is reserved for 24 hours

This means:

• No one else can take your name during that time

• You won’t lose your name while waiting for the email

⏳ What should I do?

Before contacting support, please try:

• Check your spam/junk folder

• Make sure you entered the correct email address

• Wait a few minutes — delays can happen during busy periods

🔁 Still no email?

If you still haven’t received it:

• Try requesting the email again (if available)

• Or contact support: [link]

Please include:

• Your account name

• The email address you used

⚠ Important

• Do not create multiple accounts trying to “secure” the same name

• This can cause confusion and delay the process

💬 Need help?

We understand this can be stressful — especially at launch — but your name is held for you. If anything goes wrong, our support team will help resolve it.